Last Updated: October 2026

PRE-ORDERS

From 11th October to 17th November 2026, all adelà pieces are available on a pre-order basis.

Orders placed during this period will begin dispatching from 17th November 2026.

Please allow a short period for your order to be individually prepared, quality checked and packed before dispatch.

Standard and Express shipping options remain available at checkout.

Express shipping applies from the date your order is dispatched and does not shorten the pre-order preparation period.

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details.

If your order contains multiple pieces, they will generally be dispatched together once the complete order is ready.

Thank you for your patience and for supporting adelà.

SHIPPING

adelà ships within Australia and internationally.

Each adelà piece is individually prepared, quality checked and thoughtfully packaged in our Melbourne studio before dispatch.

Outside of designated pre-order periods, orders are dispatched within 7 business days.

Free standard shipping is available on Australian orders of $350 or more. Express shipping is also available at checkout.

International shipping rates are calculated at checkout based on destination and order weight. Delivery times vary by location and may be affected by customs processing.

For United States orders, applicable import duties and fees are included within the shipping charge at checkout. For other international destinations, import duties, taxes or customs charges may be payable by the recipient where applicable.

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details.

SIZING ASSISTANCE

If you're unsure which size is right for you, we encourage you to contact us before placing your order.

We're happy to provide sizing advice via our Contact page or at contact@adela-studios.com to help you choose the best fit.

EXCHANGES

We accept exchanges for eligible items where an alternative size of the same garment is required, subject to availability.

Requests for exchanges must be made within 7 days of receiving your order by contacting contact@adela-studios.com.

Items must be returned in their original condition, unworn, unwashed and with all original tags attached.

Customers are responsible for all return shipping costs associated with exchanges. For international orders, customers are also responsible for any additional postage, duties, taxes or customs charges that may arise from returning or receiving an exchanged item.

Due to the limited quantities and handmade nature of our collections, exchange availability cannot be guaranteed.

Where an exchange for the same garment is not possible, adelà may, at its discretion, offer an exchange for an alternative item or store credit.

CHANGE OF MIND

Due to the limited nature of our collections and the handmade construction of our garments, we do not offer refunds for change of mind.

Eligible items may be exchanged in accordance with the exchange policy above.

FAULTY ITEMS

If you believe your garment has a manufacturing fault, please contact us within 7 days of receiving your order.

We may request photographs and further information to assess the issue.

Where a fault is confirmed, we will provide a repair, replacement, exchange, or refund in accordance with Australian Consumer Law.

HANDMADE GARMENTS

Each adelà garment is developed through a considered, hands-on process and produced in limited quantities.

Minor variations in construction, texture, and finish are part of the nature of handmade production and should not be considered faults.

CONTACT

For any shipping, exchange, or returns enquiries, please contact:

contact@adela-studios.com