Last Updated: August 2026

SHIPPING

adelà ships within Australia and internationally.

Each adelà piece is individually prepared, quality checked and thoughtfully packaged in our Melbourne studio before dispatch.

Orders are dispatched within 7 business days.

Free standard shipping is available on Australian orders of $350 or more. Express shipping is also available at checkout.

International shipping rates are calculated at checkout based on destination and order weight. Delivery times vary by location and may be affected by customs processing.

Any applicable import duties, taxes or customs charges are the responsibility of the customer.

Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking details.

SIZING ASSISTANCE

If you're unsure which size is right for you, we encourage you to contact us before placing your order.

We're happy to provide sizing advice via our Contact page or at contact@adela-studios.comto help you choose the best fit.

EXCHANGES

We accept exchanges for eligible items where an alternative size of the same garment is required, subject to availability.

Requests for exchanges must be made within 7 days of receiving your order by contacting contact@adela-studios.com.

Items must be returned in their original condition, unworn, unwashed and with all original tags attached.

Customers are responsible for all return shipping costs associated with exchanges. For international orders, customers are also responsible for any additional postage, duties, taxes or customs charges associated with returning or receiving an exchanged item.

Due to the limited quantities and handmade nature of our collections, exchange availability cannot be guaranteed.

Where an exchange for the same garment is not possible, adelà may, at its discretion, offer an exchange for an alternative item or store credit.

CHANGE OF MIND

Due to the limited nature of our collections and the handmade construction of our garments, we do not offer refunds for change of mind.

Eligible items may be exchanged in accordance with the exchange policy above.

FAULTY ITEMS

If you believe your garment has a manufacturing fault, please contact us within 7 days of receiving your order.

We may request photographs and further information to assess the issue.

Where a fault is confirmed, we will provide a repair, replacement, exchange, or refund in accordance with Australian Consumer Law.

HANDMADE GARMENTS

Each adelà garment is developed through a considered, hands-on process and produced in limited quantities.

Minor variations in construction, texture, and finish are part of the nature of handmade production and should not be considered faults.

CONTACT

For any shipping, exchange, or returns enquiries, please contact:

contact@adela-studios.com